Privacy Policy

1. Introduction

CoupleGoAI ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered relationship support services.

2. Information We Collect

2.1 Personal Information

When you register or use our services, we may collect:

• Email address
• Full name
• Date of birth
• Sex / gender
• Account credentials and authentication information
• Profile information (relationship status, preferences, and other information you voluntarily provide)
• Communication data (messages, conversations with our AI)
• Usage patterns and behavioral data

The personal information you voluntarily provide — such as your name, date of birth, sex, and relationship preferences — is used to personalise your experience and improve the quality of our AI-powered services.

2.2 Sensitive Information

Your conversations with our AI may contain sensitive relationship information. This data is encrypted and treated with the highest level of confidentiality. We do not share this information with third parties except as required by law.

2.3 Automatic Information

We automatically collect:

• IP address and device identifier
• Browser type and operating system
• Pages visited and time spent
• Referral sources
• Cookies and similar tracking technologies

3. AI Data Collection and Processing

Our current website and future application collect and process your personal data to power our AI-driven relationship support features. Specifically:

• Profile data (name, date of birth, sex, relationship preferences) is processed by our AI to deliver personalised guidance tailored to you and your relationship.
• Conversation data shared with our AI is processed to generate responses and improve the accuracy of future AI outputs.
• Aggregated and anonymised data may be used to train and refine our AI models.

You can request deletion of your data at any time (see Section 7). AI-generated insights derived from your data are not stored in a form that can be attributed back to you once anonymised.

4. How We Use Your Information

We use your information to:

• Provide and improve our AI relationship support services
• Personalise your experience based on your profile (name, date of birth, sex, and preferences)
• Send service updates and support messages
• Process transactions and send billing information
• Conduct research and analytics to improve our platform
• Comply with legal obligations
• Monitor and prevent fraudulent activity

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist in operating our website and conducting our business
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In case of merger, acquisition, or asset sale
• With Your Consent: When you explicitly authorize sharing

6. Data Storage and Security

We implement advanced encryption and security measures to protect your data, including:

• End-to-end encryption for sensitive conversations
• Secure server infrastructure with firewalls
• Regular security audits and penetration testing
• Compliance with industry security standards

Your data is stored on secure servers located in compliant jurisdictions. However, no method of transmission over the Internet is 100% secure.

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications
• Control cookie preferences
• Data portability (export your data)

To exercise these rights, please contact us at couplegoai.main@gmail.com.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information and terminate the child's account.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to such transfers.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing your information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or by posting the updated policy on our website with a new "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: